Resolve a Cable TV Issue

Cable TV Franchises

Cable/Video providers in Fayette County & the Town of Tyrone must operate under state franchise agreements as provided in state code O.C.G.A. §36-76-3. Therefore, the State of Georgia assists customers with unresolved complaints and ensures that companies comply with the terms of their franchise agreements. The Town of Tyrone has no direct control over these operations.

 

Complaints

If you should have a problem with your cable provider, please give the company’s customer service office a reasonable opportunity to correct the problem.

AT&T

(800) 288-2020

http://www.att.com

 

Charter

(800) 955-7766

www.charter.com

 

Comcast

(404) 266-2278

www.comcast.com

 

NuLink

(770) 683-6988

www.nulink.com

 

If your provider not been able to rectify the situation within an appropriate amount of time, contact the Georgia Secretary of State’s office:

(404) 656-2881

http://sos.ga.gov

The above information is for cable/video provision only.

Contact Georgia’s Public Service Commission at (404) 656-4501 or online http://www.psc.state.ga.us  for complaints regarding unresolved issues with your digital telephone service

Contact the Federal Trade Commission http://www.ftc.gov for complaints regarding unresolved issues with your High Speed Internet

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